Resolving Internet explorer crash after installing windows service pack 3
Posted on 09. Jan, 2008 by Sankaranand in Tutorials
Last month Microsoft made a release candidate of Win XP Service pack 3 available for download. So I downloaded the 336 Mb patch and installed it successfully. This patch actually contains security updates and hotfixes issued by Microsoft Corp. up to April 2nd, 2006 excluding Internet Explorer 7 (Thanks MS for it:-)).
Seriously no updates or changes in Windows interface but just a bundle of hot fixes which doesn’t make it special. I like to stay updated always which made me to install it even though it’s a release candidate, but within few days of installing my internet explorer began crashing all the time. On opening Internet Explorer it crashes within a fraction of second from loading a site and pops a message saying “Internet explorer has encountered an error and needs to close”.
After searching Microsoft Technet forums for resolution, I came to know that this is all due the Urlmon.dll thing which was discussed under KB946627. After discussing with a team member working for SP3, I came up with a resolution for this problem.
Resolution:
Warning: This procedure involves editing of registry which would result in serious damage and corruption of date if followed improperly so my kind advice is not to try unless you have clear cut knowledge of what you are doing.
Step 1: Go to Run and type ‘notepad’ without quotes.
Step 2: After the Notepad is invoked, copy and paste the codes given below:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_PROTECT_DECOMPRESSION_FILTER_FROM_ABORT_KB942367]
“*”=dword:00000001
Step 3: Save the notepad as somefile.reg (note the extension .reg)
Step 4: Double click the saved notepad file to add the information to the Registry.
Step 5: A dialog box pops saying “Do you want to add the information to the Registry?” Click Ok and there you go.
Step 6: Restart the Computer, now I believe Internet Explorer would not crash again.
Note:If the problem still persists please feel free to post your comments or queries.
RAJ
Jan 12th, 2008
hi, man u’ve all the good things around and u still sticking to IE7 means the best browser of all time Mozilla Firefox 2.0.0.11 is readily available on http://www.mozilla.com download that it’ll change ur whole browsing perspective
Note: This is only my view i know u r working in a S/W firm.
Peace
raj
Orpheus
Jan 22nd, 2008
this happend to me too, after installing sp3 rc in a few days my ie7 started to hang up after a few minutes or after browsing a few pages, so thanks for posting this solution, it fixed it
Jas
Jan 23rd, 2008
After installing XP SP3, my wireless connectivity has gone down to like a “Dialup” experience.. even through the wireless access point at my home, i’m unable to access my desktop or another laptop connected on the same domain.. IN THE SAME ROOM..!! HEELLPPPPPPPPP….!!!
Matt
Feb 5th, 2008
Ack. Still crashing. Removed IE7 to roll back to Six over this, six has trouble too. I installed SP3 to try to fix this problem, so I’ve probably got something different.
rambhai
Feb 8th, 2008
hey i heared IE8 is goona launch soon~~~it has apparently passed an acid test~~~it is expected to be a kick ass browser
Dan
May 27th, 2008
Hi..
Tried this but it still does the same.. its not on all sites it does it so I can’t figure it out..
richard
Aug 9th, 2008
did what you have written above…
But the result still the SAME…
any latest advice/update ?
Best regards
dirtyape
Aug 15th, 2008
Service Pack 3 raped my wife, and shot my dog! God damn you sp3 you have a lot to answer for
Swampdonkey
Nov 4th, 2008
I use Mozilla Firefox as browser and after installing SP3 NOTHING works anymore. I have no internet access whatsoever although the connectivity icon shows connection with “excellent” quality…
Anyone any ideas how to solve this?
geoff
Nov 14th, 2008
after installing SP3 – twice, due to errors, my internet browser IE doesnt work , neither does Firefox, amazing that a company can release software as poorly tested as SP3 obviously was, and get away with it.